Digital Delivery Policy
Everything you need to know about instant delivery, download access, and file availability.
Last updated: 19 Sep 2026
This policy explains exactly how and when you'll receive your digital product after purchasing from Zorquik.
How Delivery Works
- You complete checkout and payment through Razorpay.
- Once payment is verified on our server (this is automatic and usually takes only a few seconds), your order status changes to "Paid."
- You are shown a secure download link directly on the order confirmation page.
- The same download link is emailed to the address you provided at checkout.
Delivery is instant in almost all cases. If your payment succeeded but the confirmation page still shows "Confirming payment...", please wait a minute and avoid refreshing or closing the tab — our system is verifying the payment in the background.
Download Link Validity
- Each download link is valid for 7 days from the date of purchase.
- Each link can be used up to 5 times, in case your download is interrupted or you need the file on more than one device.
- After the link expires or reaches its download limit, it will no longer work.
If your link expires before you've downloaded your product, contact us at support@zorquik.com with your order ID and we'll issue a fresh link at no extra cost.
Email Delivery
Delivery emails are sent from our verified sending address immediately after payment is confirmed. If you don't see it within a few minutes:
- Check your spam or promotions folder.
- Confirm the email address you entered at checkout was correct.
- Contact support@zorquik.com with your order ID — we can resend it manually.
What You Receive
You will receive exactly the file(s) described on the product page — typically a PDF, ZIP, or similar digital file. File format and version are shown on each product's page before you buy. No physical item is shipped.
Products Sold via External Platforms
Some products are sold and delivered through an external platform (such as SuperProfile) rather than directly through Zorquik. For those, delivery timing and method are determined by that platform, not by this policy.
Lost Access?
Since Zorquik doesn't require a customer account, your order confirmation email is your record of purchase. Keep it safe. If you lose it entirely, contact support@zorquik.com with any details you have (name, email used, approximate purchase date) and we'll help locate your order.
Related Policies
See also our Refund and Cancellation Policy and Terms and Conditions.
Contact Us
Questions about delivery? Email support@zorquik.com or use our contact form.